Returns & Exchanges

At BAJAAO.COM, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, our 10-day return policy ensures a hassle-free resolution. We offer easy returns and exchanges on most musical instruments and pro audio equipment to keep your music journey on track.

Return Process

• 1.
  Initiate Request

  Log into your BAJAAO account, navigate to 'My Orders', and select the 'Return/Exchange' button within 10 days of delivery to submit your request.

• 2.
  Quality Assessment

  Our support team will review your request and may ask for photos or videos of the product and its original packaging to verify its condition.

• 3.
  Schedule Pickup

  Once approved, we will arrange a reverse pickup from your address; please ensure the item is securely packed in its original box with all accessories included.

• 4.
  Refund or Replacement

  After the item passes our warehouse inspection, we will initiate your full refund to the original payment method or ship your replacement unit within 48 hours.